Ecsow Dialer for Skype 1.2.5.19
csow Predictive Dialer is a full-featured outbound dialing system integrated with Skype. Ecsow Predictive Dialer increase your agents talk time and contact rates. When dialing manually over 70% of your agent's time is wasted. Ecsow Predictive Dialer software dramatically increases agent productivity and eliminates unproductive calls(busy, no-answer, disconnected lines and answering machines, optionally leaving a voice message on answering machines).nEcsow Dialer is as scalable and flexible as it is affordable. It do NOT need expensive telecom hardware or telephone lines - calls are made through Skype directly by your agent's computer. The only hardware requirement is computer, plus a USB headset that allows your agent to talk to a live person through a computer.nn# Easy to use - setup and configure an Ecsow Skype Dialer system within 10 minutesn# Uses Skype credit for dialing out. No need for additional telephony hardwaren# Automatic detection of a live person answering the call or answering machine using voice activity detection.n# Automatically leave voice messages on answering machinesn# Automatically skips busy lines, no answer lines and disconnected linesn# Supports 'Do Not Call' (DNC) list functionalityn# Automatic caller details Pop-upn# Automatic retry for busy, no answer linesn# Agent can work anywhere as long as there is a PC with internet availablen# Customize call disposition / greeting filesn# Can be used as a telephone voice broadcast softwaren# Seamless and silent call recordingn# Web-based reporting