Voicent Communications, Inc
Easy-to-use automatic telephone and text notification software with confirmation and built in calendar. Ideal for time sensitive customer based organizations and professional offices. Create personal reminder messages with the text to speech feature.
Predictive dialer and semi automatic dialer for telemarketing campaign. Supports SIP based VOIP, Skype and traditional phones. Automatic dialing can play audio messages, transfer calls, and record conversations just by pressing a key
VoiceXML Gateway for SIP VOIP PSTN TAPI development SDK for interactive telephony apps. High level W3C development platform. Supports text to speech, voice recognition, DTMF tones. Works with SIP based VOIP, Skype, and traditional phone services
CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.
Free email marketing software - Send personalized emails to thousands of people and automatically manage an email list by checking for bounced or unsubscribed emails. An ideal tool for a company newsletter.
IVR Studio for easy development of interactive voice response systems. Quick development and deployment of music on hold, voicemail, auto attendant, and other inbound call applications. IVR Solution for SIP, VOIP, PSTN, and Skype services.
Auto Dialer, VOIP Autodialer, Phone Dialer, SIP SKYPE PSTN, PC to Phone Voice Broadcast. Ideal for group event reminders, marketing, political campaign, emergency notification. Easy spreadsheet interface for creating or importing phone list
An easy-to-use software for broadcasting personalized SMS (text) messages to a large group. Based on Voicent's interactive SMS gateway, it is capable of managing responses automatically. Use your existing Nokia, Sony Ericsson, Motorola mobile phone
Call Center Software to manage campaigns and monitor agents. Features auto pacing, maintain drop rate threshold to satisfy FTC requirements, live-call whisper coaching, real time call center visibility and reports for predictive dialer or auto dialer
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. This customer relationship management tool automatically records all customer interactions.
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