Razordesk Enterprise Edition 4.0.1
azordesk, For your support department
Everything you need to keep track of your customer's requests and issues. Razordesk, a long established reliable and easy to use support ticketing system, now brought up to date supporting all major desktop and mobile web browsers.
Simply create & manage tickets to track issues, requests or tasks then assign a ticket to a member of staff and other interested parties, including a line manager or sales representative for example.
Create contracts to warn of tickets that are not responded to in sufficient time or completed within a contractual timeframe. Generate printable reports for that morning stand-up meeting or weekly retrospective!
Chose Razordesk. Chose Blue Tang. Expect personal service and we'll do all we can to help you help keep your customers on your best side.